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Fix the machine.Know why.

Diagnosis software for service teams. Every suggestion comes with its source.

Open Verisolveverisolve.de

What it does

Enter the symptom and the fault code. Verisolve lists the likely causes and how to fix them. Each one points to the manual page, fault code or earlier case it came from. No black box.

Input
Symptom
No circulation after restart
Fault code
E-214
Product
[Heat pump, model]
Candidates · 3Ranked
01Inlet filter blockedMatches fault code

Fix: shut off supply, remove and clean the inlet filter, check the seal on refit. [1]

  • [1]Service manual, p. 47, § 6.3Manual
  • [2]E-214: low flow detectedFault code
  • [3]Earlier case, same symptomPast case
Safety: cautionReviewed knowledge
02Pump seal wornMatches symptom
03Flow sensor driftProduct only
Source [1]
Manual · p. 47 · § 6.3
OCR · imported PDF
Illustrative composition, not a product screenshot.

Features

07
  1. 01

    Ranked candidates

    Several possible causes, ordered by how well they fit the case. Each is labelled with what it matches.

    Fault code · Symptom · Product
  2. 02

    Sources and review status

    Every candidate shows where it comes from (manual page, fault code or past case) and whether that knowledge has been reviewed.

    [1] [2] [3]
  3. 03

    Safety levels

    Every fix says how risky it is, before anyone grabs a wrench.

    • No restriction
    • Caution
    • Specialists only
    • Blocked
  4. 04

    Outcome tracking

    Technicians record whether a fix helped. Later suggestions take it into account; an unknown outcome never counts as a failure.

    Helped · Partly · Did not help · Unknown
  5. 05

    PDF manual import

    Import existing manuals as PDF, including scanned pages. Text recognition (OCR) makes them citable down to the page.

    PDF · OCR
  6. 06

    Knowledge review queue

    Statements extracted from documents wait in one queue. They only count as knowledge once your team has approved them.

    Pending · Reviewed
  7. 07

    Hosted in the EU

    Runs on servers in Frankfurt, Germany.

    EU · FRA
Getting ready for pilots

Less guessing on site.

We’re getting Verisolve ready for its first pilots with service teams.

Open Verisolve